Privacy Policy
Introduction
Aide-de-Camp is committed to protecting the privacy and confidentiality of every individual and organization we serve. This Privacy Policy explains what information we collect, how we use it, and the measures we take to keep it secure. By using our website or engaging our services, you consent to the practices described here.
Information We Collect
We collect only the information necessary to provide our services and communicate effectively. This may include:
- Name, email address, and phone number submitted via our contact form or introductory call.
- Professional or household details shared during engagement discussions.
- Information provided by third parties (e.g., assistants, family members, counsel) with your authorization.
- Standard web log data including IP address, browser type, and pages visited — collected automatically for site security and performance.
How We Use Your Information
We use your information solely to evaluate, initiate, and deliver our services. Specific uses include:
- Responding to inquiries and scheduling confidential introduction calls.
- Preparing engagement proposals and scope-of-work documents.
- Coordinating services with vetted vendors, venues, and travel partners.
- Complying with legal obligations or protecting our rights in the event of a dispute.
We do not sell, rent, or trade personal information. We do not use your data for marketing, advertising, or any purpose unrelated to your engagement.
Confidentiality & Security
All client information is treated as strictly confidential. Access is limited to team members with a direct operational need. We employ industry-standard security measures — encrypted communications, secure cloud storage, and access controls — to protect against unauthorized access, disclosure, or loss. Physical records, when necessary, are stored in locked, access-controlled environments.
Third-Party Sharing
We share information with third parties only when necessary to perform services you have requested — for example, sharing a travel itinerary with a private aviation provider or a guest list with a venue coordinator. In all cases, we select partners with strong confidentiality practices and share only the minimum information required. We do not authorize third parties to use your data for their own purposes.
Cookies & Analytics
Our website may use minimal cookies to ensure proper functionality and basic analytics. These are not used for advertising, profiling, or tracking across other websites. You may disable cookies in your browser settings; however, some features of the site may not function optimally.
Your Rights
You have the right to access, correct, or request deletion of the personal information we hold about you. You may also request a copy of your data or object to specific uses. Because our services are highly personalized and confidential, some requests may require identity verification. To exercise any of these rights, contact us directly at the address or email listed on our Contact page.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Upon request and following the conclusion of any engagement, we will securely delete or return your information in accordance with your instructions.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The current version will always be available on this page. We encourage you to review it from time to time. Continued use of our services after any changes constitutes acceptance of the revised policy.
Contact
If you have questions about this Privacy Policy or how we handle your information, please reach out through our Contact page or write to us at our office address.